MTM Shopify Focus Support
Having a problem with MTM Shopify Focus or have a feature request? Michael Thomas Media would be happy to hear from you.
Before contacting support
Please include as much of the following as possible:
- What you were trying to do
- The Shopify Admin area you were using
- What happened
- What you expected to happen
- Your Chrome version, if relevant
- A screenshot if it helps explain the issue
Useful troubleshooting steps
- Confirm you are using the latest version of MTM Shopify Focus
- Refresh the Shopify Admin page after installing or updating the extension
- Click inside a supported rich-text description editor before looking for Focus controls
- If the issue affects one Shopify store but not another, include the Shopify Admin area and URL pattern in your report
Feature requests
Suggestions for new editing tools, workflow improvements and compatibility enhancements are welcome.
Contact
Use the contact options available on MichaelThomasMedia.com and mention MTM Shopify Focus in your message.
MTM Shopify Focus is an independent third-party browser extension and is not produced, endorsed or supported by Shopify Inc.